LamaBet Terms and Conditions

Welcome to LamaBet Casino. These Terms and Conditions govern your use of our website, games and services. By registering an account with LamaBet, playing lamabet slots, or using any part of our platform, you agree to be bound by these terms. Please read them carefully before you start playing at Lama Bet casino.

About Our Casino

LamaBet Casino operates under lamabet1.com, a licensed online casino brand operating and licensed under the laws of Anjouan, Union of the Comoros, under the Anjouan Gaming Authority, licence No. ALSI-152406018-FI2. Our company is 3-102-940953 SRL, registered in Costa Rica. We launched our platform and have since grown to offer our players over 7,000 games, including slots, live casino, crypto games and a separate sportsbook accessible via our subdomain.

At LamaBet, we aim to provide a safe, transparent and entertaining environment for our registered players across Ireland, Canada, New Zealand, Japan, Poland, the Czech Republic, Slovakia, Slovenia, Hungary, Norway and other international English-speaking markets.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We at LamaBet reserve the right to request verification documents at any time, and you must provide accurate, current information when registering.

• You must register only one account per person, household, IP address, device or payment method.
• You must not access our services if you reside in a restricted jurisdiction, including but not limited to the United States, United Kingdom, Spain, France, Germany, Australia, and other countries listed in our restricted countries policy.
• You must not use a VPN, proxy or similar service to mask or manipulate your actual location. Doing so is strictly prohibited, and we accept no liability for claims arising from accessing our site through such services from a restricted territory.
• Our casino reserves the right to suspend or close accounts found in breach of these rules.

Deposits and Withdrawals

We offer numerous deposit methods, including Visa, Mastercard, Apple Pay, Google Pay, Interac, Skrill, Neteller, Trustly, ecoPayz and various cryptocurrencies such as Bitcoin, Ethereum, Litecoin and USDT. The general minimum deposit is 20 EUR or the equivalent in your account currency, and all deposit methods are free of charge and credited instantly.

Withdrawals are normally paid back to the same method used for the deposit, and processing takes up to 96 hours from the request. Our withdrawal limits are 1,000 EUR per day, 2,000 EUR per week, and 8,000 EUR per month, or the equivalent in other currencies. Winnings above this monthly threshold are paid in instalments until the full balance is cleared. We reserve the right to charge a 50 EUR administration fee for any chargeback, denial or reversal of a payment.

Verification and Identity Checks

Before processing your first withdrawal, we require identity verification. You may be asked to submit a valid passport, national driving licence, government ID or birth certificate, along with proof of address such as a utility bill or bank statement issued within the last six months. Enhanced due diligence may require additional documents, selfies or telephone verification. You must submit requested documents within 30 calendar days; failure to do so may result in withheld payments or account closure.

Bonuses and Promotions

Our Welcome Bonus offers 100% up to 1,000 EUR plus 300 free spins using promo code WELCOME, with a minimum deposit of 20 EUR. Wagering requirements are 35 times the combined deposit and bonus amount, to be completed within 7 days. We also run a Crypto Bonus, Weekend Reload Bonus, Weekly Reload Bonus and Live Cashback promotions, each with its own terms published on our promotions page.

• One bonus may be active per user, IP address, device, household and payment method.
• Maximum cashout from any bonus fund is capped at 15,000 EUR unless stated otherwise.
• Players from Sweden are excluded from all bonuses, cashback and VIP rewards offered by LamaBet Casino.
• Slots contribute 100% to wagering; live dealer games do not count toward wagering requirements.

We at LamaBet reserve the right to cancel or amend any promotion at our discretion, and bonus abuse of any kind will result in forfeiture of winnings.

Loyalty Programme

Our Lamabet VIP Club rewards players with Complimentary Points for deposits and wagers. As you accumulate points, you progress through five statuses: Ametist, Onyx, Sapphire, Ruby and Red Diamond, each offering increasing weekly cashback, personalised offers and, at higher tiers, a personal VIP manager and exclusive trips.

Responsible Gaming

We are committed to promoting responsible gambling. Our platform offers tools such as deposit limits, self-exclusion and account closure options. If you feel that your gambling has become a problem, we encourage you to contact our support team or seek help from specialised organisations.

Game Fairness and Providers

LamaBet Casino partners with leading providers such as Pragmatic Play, NetEnt, Play'n GO, Evolution and many others to deliver fair and certified games. Our live casino offers between 360 and 400 live tables at any given time, powered by Evolution, Ezugi, Playtech and other trusted studios. All our games undergo independent testing to ensure fair outcomes.

Account Suspension and Termination

We reserve the right to suspend, limit or close your account if we suspect fraud, bonus abuse, multiple accounts, or breach of these terms. Inactive accounts incur a fee of 20 EUR per month after six consecutive months without login or wagering, with notice sent after five months. After twelve months of inactivity, remaining balances are returned to the customer where possible.

Limitation of Liability

Our casino is not liable for any losses arising from technical failures, internet interruptions, or unauthorised account access resulting from your failure to protect your login credentials. You agree to use our services at your own risk and acknowledge that gambling involves financial risk.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. Continued use of LamaBet casino after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

Customer Support

If you have any questions about these terms, our account policies, or need assistance with your lamabet login, deposits or withdrawals, our support team is available 24/7 via live chat or email at [email protected]. We aim to respond to all enquiries as quickly as possible.

By continuing to use LamaBet Casino, you confirm that you have read, understood and agreed to these Terms and Conditions in full.